Responsible Gaming
Our aim
Gambling should remain leisure. Do not treat wagers as income. Play only as an adult, with money you can afford to lose, and set personal limits.
Stay in control
Use the tools in your account to manage play:
- Deposit, spend, and stake limits;
- Session timers and reminder prompts;
- Time-out for a temporary break;
- Self-exclusion when you need a longer pause.
You can ask support to help activate a time-out or close your account. For self-exclusion requests, email [email protected] from your registered address so we can process it quickly.
Self-check
Warning signs include rising stakes, chasing losses, hiding play, or conflicts at home or work. If several apply, pause and reach out for help. Keep track of time and spending, and postpone decisions after a loss.
Under-18s and filters
Wildsino is only for adults. Accounts for users under 18 are prohibited and any winnings are void. Parents and guardians can use filtering software to block access to gambling websites on shared devices.
External help
If gambling is affecting you or someone close to you, contact independent organizations for confidential advice (e.g., Gamblers Anonymous, Gambling Therapy, GamCare). Our support team can share contacts for regional services and help you set limits, time-outs, or self-exclusion.